CEM in Telecoms Europe is the premier meeting place for customer experience leaders to connect, collaborate and shape the future of the European telecoms industry.
Whether you’re interested in improving customer lifetime value, reducing cost-to-serve or digitally transforming your products and services to uncover the next big commercial opportunity, don’t miss the chance to unite with 150 of the telecoms industry’s customer experience gurus to discuss how to remain one step ahead in this rapidly consolidating market.
Our top- tier industry event now caters for the entire telecoms community with one, all-inclusive event. With 2 tracks to choose from, we have the solutions to both your B2C and B2B needs!
2016 Speakers included
Senior Vice President B2B & ICT
Deutsche Telekom AG
VP Voice of Customers & Voice of Orange People
Head of Customer Testing Center
VP B2B Marketing
Director Digital Business Marketing
Digital Centre of Expertise Director
Head of Customer Experience & Mobile Services
Customer Experience Director
Managing Director, Europe
Director of Customer Analytics
Churn and Loyalty Department Manager
Senior Manager Operations Performance & Lifecycle Mgmt
Telekom Austria Group
MD Consumer Division
Director Voice of the Customer
Global Head of Customer Experience MNCS
Director, Business strategy and service design
Head of Customer Experience
Head of Large B2B group
Head Of Client Service Management
Head of Customer Operations
Regional Head Service Management
T-Mobile Czech Republic
What Others Have to Say
"The conference circuit gets busier every year; but having invested in a number of telecoms conferences over the years I find Telecoms IQ to be one of the most consistent in terms of creating a compelling agenda and attracting the right level of delegates. For us, as a sponsor, these are critical in our ability to generate a positive ROI."
"The CEM event was a great intimate event with interactive panels, a good level of participants from different companies in the Telecoms sector, and lots of networking time to find and connect with the right people"
Who you will meet at CEM in Telecoms Europe: