Augmented Reality: Redefining Remote Technical Support
Human experiences are at the epicenter of the connected world. Technologies are evolving and changing our lives at an unparalleled pace, helping us travel, work, shop and play in a more efficient, secure, and enjoyable manner. To keep the products and services that form our connected world running smoothly, a new business category is emerging: the Support of Things (SoT). SoT uses cutting-edge technologies to simplify, improve, and scale customer assistance processes. The use of augmented reality in technical support is a prime example of SoT innovation.
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