Exclusive Content

CEM Europe Business Development Pack

CEM Europe Business Development Pack

The 7th Annual CEM in Telecoms Europe provides the platform for you to showcase your CX solutions and network with leading telecom operators, within the CX space. The conference offers an extensive range of sponsorship packages to help set you apart from the competition:

  • Thought Leadership: Showcase your experiences and key differentiators
  • Branding: Gain maximum exposure and prominence in a competitive market
  • Networking: Maintain existing relationships and make new contacts

Download the Business Development pack to discover who attends the conference, and how we can tailor bespoke sponsorship packages to your individual business needs >> 

For more information please contact partner@iqpc.co.uk or call +44 (0)207 036 1300

Are you ready for the 4th revolution?

Are you ready for the 4th revolution?

There is often a large focus on the customer journey and keeping up with customer demads. However is the same focal point on seamless omnichannel experiences, digital touchpoints, and the impact IOT has on CX? 

Three's Head of Omni-channel and Digital First joined us at the Customer Experience Management for Telecoms Europe, where he delivered a presentation discussion the impact of IOT can impact the CX in the telecoms industry.

View the full interview here

Customer Experience Management: Case Studies from across the Globe

Customer Experience Management: Case Studies from across the Globe

This CEM in Telecoms Global Review focuses on region specific case studies that look at the ways the industry can build a customer-centric company culture, action VOC, enhance their digital transformation and break down silos in order to secure long term retention and increase customer lifetime value. With insight from Vodafone Germany, ETB, Tigo Ghana, TeliaSonera, AT&T, Ncell and many more, this is your guide to becoming a CEM Guru and leading your colleagues along the path to customer centricity.