CEM in Telecoms Europe - Download the Agenda
CEM Europe - 25th-27th September, 2018
- Man and machine as the winning team. Integrate revolutionizing technologies with an engaged and efficient workforce to retain and win new customers
- Identify problems before it reaches the customer. Integrate cutting edge back office predictive analytics and automation into your network
- Always have your finger on the pulse of the customer! Interact with your customer using their platforms and language through effective staff training, behavioral patterns and, a unified marketing channel platform to enhance customer usability and experience
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