26 - 28 September 2017 |
Vienna

Meet the Speakers

Meet Your Speakers


Deutsche Telekom
Onno Hoffman
Vice President, New Products & Services
Deutsche Telekom
 Deutsche Telekom
Sebastian Zeiss
VP Automation & Department Development
Deutsche Telekom
Telenet
Jonathan Haasl
Director, Customer & Business Insights
Telenet
Vodafone Germany
Christina Hirsch
Director, Customer Experience
Vodafone Germany
Sky
James Alexander
Decisioning Director
Sky
Tele2
Nina Gyubbenet
CEM Director
Tele2
Melita
Darko Popovic
Director of Customer Experience & Customer Service
Melita
UPC
Attila Mosonyi
Head of Base Management
UPC
A1 Telekom Austria
Ana Simic
Head of Digital Service & Social Media
A1 Telekom Austria
Orange
Marcin Charkiewicz
Head of Customer Testing Center
Orange
NOS
Mario Resina
Head of Quality
NOS
Hrvatski Telekom
Branamir Spajic
Head of Customer Escalation Management Process Section
Hrvatski Telekom
Hrvatski Telecom
Natasa Brzovic
Head of Customer Experience and Support Service Design Section
Hrvatski Telecom
Lebara
Ankit Rai
Group Marketing Lead, CVM
Lebara
A1 Telekom Austria
Julia Marquart
Customer Experience Expert
A1 Telekom Austria
A1 Telekom Austria
Karin Pöltner
Customer Experience Expert
A1 Telekom Austria
Slovak Telekom
Michaela Fulekova
Innovation Advisor
Slovak Telekom
T-Mobile
Adam Lebeda
Senior Manager, Digital Services
T-Mobile
Telecom Training Corporation
Melissa Harris
CEO and Founder
Telecom Training Corporation
MTM
Jon Watts
Director & Co-Founder
MTM
Innovationbubble
Simon Moore
Chartered Psychologist and Managing Director
Innovationbubble
Perpetual Experience™
Carl Lyon
Professional Facilitator, Thought Leader and Author
Perpetual Experience™
Room 44
Tristan Allen
Innovation Consultant & Partner
Room 44
UXP Systems
Gemini Waghmare
Founder & CEO
UXP Systems
Soft-ex
Ian Lindsay
SVP Sales
Soft-ex
Sparkcentral
Christoph Neut
VP EMEA
Sparkcentral
Swrve
Tom Farrell
VP Marketing EMEA
Swrve
Microsoft
Daniel Zini
EMEA Telco & Media Industry Director
Microsoft
Brite:Bill
Finbarr Callaly
Sales Director, EMEA
Brite:Bill
Insided
Jeroen Siegerink
Marketing Director
Insided
LogMeIn
Csaba Járomi
Senior Manager, Solutions Consultant
LogMeIn