25 - 27 September, 2018 |
Vienna

Meet the Speakers

Meet Your Speakers

Speakers


Onno Hoffman
Onno Hoffman
Vice President, New Products & Services
Deutsche Telekom
Sebastian Zeiss
Sebastian Zeiss
VP Automation & Department Development
Deutsche Telekom
Jonathan Haasl
Jonathan Haasl
Director, Customer & Business Insights
Telenet
Christina Hirsch
Christina Hirsch
Director, Customer Experience
Vodafone Germany
James Alexander
James Alexander
Decisioning Director
Sky
Nina  Gyubbenet
Nina Gyubbenet
CEM Director
Tele2
Darko Popovic
Darko Popovic
Director of Customer Experience & Customer Service
Melita
Attila  Mosonyi
Attila Mosonyi
Head of Base Management
UPC
Ana Simic
Ana Simic
Head of Digital Service & Social Media
A1 Telekom Austria
Marcin Charkiewicz
Marcin Charkiewicz
Head of Customer Testing Center
Orange
Mario Resina
Mario Resina
Head of Quality
NOS
Branamir  Spajic
Branamir Spajic
Head of Customer Escalation Management Process Section
Hrvatski Telekom
Natasa  Brzovic
Natasa Brzovic
Head of Customer Experience and Support Service Design Section
Hrvatski Telecom
Ankit Rai
Ankit Rai
Group Marketing Lead, CVM
Lebara
Julia  Marquart
Julia Marquart
Customer Experience Expert
A1 Telekom Austria
Karin Pöltner
Karin Pöltner
Customer Experience Expert
A1 Telekom Austria
Michaela  Fulekova
Michaela Fulekova
Innovation Advisor
Slovak Telekom
Adam  Lebeda
Adam Lebeda
Senior Manager, Digital Services
T-Mobile
Melissa Harris
Melissa Harris
CEO and Founder
Telecom Training Corporation
Jon Watts
Jon Watts
Director & Co-Founder
MTM
Simon Moore Dr
Simon Moore Dr
Chartered Psychologist and Managing Director
Innovationbubble
Carl Lyon
Carl Lyon
Professional Facilitator, Thought Leader and Author
Perpetual Experience™
Tristan Allen
Tristan Allen
Innovation Consultant & Partner
Room 44
Gemini Waghmare
Gemini Waghmare
Founder & CEO
UXP Systems
Ian Lindsay
Ian Lindsay
SVP Sales
Soft-ex
Christoph Neut
Christoph Neut
VP EMEA
Sparkcentral
Tom Farrell
Tom Farrell
VP Marketing EMEA
Swrve
Daniel Zini
Daniel Zini
EMEA Telco & Media Industry Director
Microsoft
Finbarr Callaly
Finbarr Callaly
Sales Director, EMEA
Brite:Bill
Jeroen  Siegerink
Jeroen Siegerink
Marketing Director
Insided
Csaba  Járomi
Csaba Járomi
Senior Manager, Solutions Consultant
LogMeIn