25 - 27 September, 2018 |
NH Prague City Hotel, Prague, Czech Republic

Julien Rio


Head of Marketing
Dimelo


3:15 PM Why omni-digital is a key differentiator for outstanding customer experience?

  • Customer expectations and behaviors change rapidly in an always-more-digital environment – what are they and how to keep up?
  • How an omni-digital approach can enable outstanding customer experience?
  • What are the major obstacles of an omni-digital customer care strategy and how to overcome them?


Check out the incredible speaker line-up to see who will be joining Julien.

Download The Latest Agenda