25 - 27 September, 2018 |
NH Prague City Hotel, Prague, Czech Republic

Melanie Longdon

VP, Operations Care and Sales
Liberty Global

2:45 PM Using messaging as a pure channel for customer interaction

  • What are the benefits of pure messaging customer handling for both the customer and the operator?
  • How does this process affect your current operating costs – is it the slow death of your call centres?

Check out the incredible speaker line-up to see who will be joining Melanie.

Download The Latest Agenda