CEO and Founder
Telecom Training Corporation
Main Conference Day One
Wednesday, September 26th, 2018
11:00 AM Interview session: Getting sign off!
- Prioritisation of tech – How to do you create a bullet proof business case for investment to ensure you can push forward with your CEM implementations swiftly?
- Demonstrating ROI - How do you demonstrate that tech investments are working for your business and where do stakeholders’ expectations need to be set?
- Invest to get ahead not just to catch up – Demonstrate the importance of your investment to make sure you stay ahead of your competition now and in the future
6:15 PM Chair's closing thoughts
Main Conference Day Two
Thursday, September 27th, 2018