01 - 02 October, 2019 |
Hotel Novotel Barcelona City, Barcelona, Spain

Melissa Harris

CEO and Founder
Telecom Training Corporation

Main Conference Day One

Wednesday, September 26th, 2018

11:00 AM Interview session: Getting sign off!

  • Prioritisation of tech – How to do you create a bullet proof business case for investment to ensure you can push forward with your CEM implementations swiftly?
  • Demonstrating ROI - How do you demonstrate that tech investments are working for your business and where do stakeholders’ expectations need to be set?
  • Invest to get ahead not just to catch up – Demonstrate the importance of your investment to make sure you stay ahead of your competition now and in the future

Main Conference Day Two

Thursday, September 27th, 2018

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda