

Tom Bagnall
Group Director of Insights
VEON
3:45 PM Why social media is a power not to be ignored
- Consumers don’t just listen to experts for product advice; they listen to other consumers on a mass scale. How can you optimise your sales through influencer marketing?
- How do you benchmark success when it comes to ROI of sales and leads over social media?
- Customer complaints over social media channels: understand the repercussions to react appropriately and quickly!