25 - 27 September, 2018 |
NH Prague City Hotel, Prague, Czech Republic

What's New for 2016?

We know you’re spoilt for choice when it comes to Telecoms events but let us tell you why ours is a cut above the rest…

CEM Telecoms Europe not only combines the old favourites that you ask for each and every year but also takes on your feedback to evolve the event and give you the 360 event that no other conference offers.

NEW! Pre-conference Focus Day

Select one of two tracks to ensure you go home with the knowledge you need to maximise the impact of the technical side of your organisation on the end-user experience. Is Digital Transformation or Network Assurance a more pressing issue for you right now?

Either:

  • Hear from Proximus, Vimpelcom, and Sunrise Communications digitally transform the customer experience
  • Discover how T-mobile, Telefonica Germany & more provide first-class network and service quality for customers

NEW! 2 tracks catering for both your B2B and B2C needs
You asked – we delivered. The challenges faced by the corporate and consumer market can differ greatly so we’ve put together two different tracks to ensure you have a tailor made experience and benefit from the case studies and tactics directly applicable to your business.

You Set the Agenda
Do you have a burning question you’d like answered? The focused Interactive Discussion Groups provide the perfect platform for you to ask these in an informal and open environment. With multiple tables and topics to choose from and limited space on each, make sure you sign up in advance to guarantee your spot.

Get the techies on-side
Struggling to get your IT or network departments thinking about the customer? Join one of the pre-conference focus days to understand how to better collaborate and reach your CEM vision, or even better – bring your colleagues along for the day!

The early bird catches the worm
Brave enough to start your day at 8am? Then join the other early risers at an exclusive breakfast briefing and benefit from additional learning and networking time in a relaxed environment

Stay on the ball
Concentrating for a whole 30 minutes can be tricky. The Quick Fire sessions will provide you with fast, cutting-edge strategies and solutions to your challenges, in bite-size chunks of no more than 6 minutes.

No more sales pitches!
Tired of hearing the same tired presentations from VPs of Business Development? Us too. So we guarantee that all 2016 presentations will be jointly or entirely led by your practitioner peers, and you reap the benefits of their past investments

But don’t take our word for it…

"The conference circuit gets busier every year; but having invested in a number of telecoms conferences over the years I find Telecoms IQ to be one of the most consistent in terms of creating a compelling agenda and attracting the right level of delegates. For us, as a sponsor, these are critical in our ability to generate a positive ROI."

VP Marketing, WDS, A Xerox Company

"The CEM event was a great intimate event with interactive panels, a good level of participants from different companies in the Telecoms sector, and lots of networking time to find and connect with the right people"

Regional Marketing Coordinator, Latin America, Clarabridge